- Place of Origin:
- Vehicle Parts Accessories
- follow your demand
- Min.Order Quantity:
- Payment Terms:
- paypal,UnionPay, Visa/MasterCard, Amex, Discover,T/T
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Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
Please note: Orders to be despatched on the same day must be received before 12:00pm.
Customers are advised to physically check their goods before signing the Courrier driver’s delivery sheet. Parcels received damaged, opened or tampered with must either be rejected or signed for ‘damaged’ or ‘opened’ or ‘tampered with’ accordingly. Claims may be rejected if this is not done.
International deliveries should be dispatched within 5 working days of receiving cleared funds (Monday to Friday). Items sent to Europe usually get there within 3-5 working days from being dispatched and those to the rest of the world may take longer depending on the destination. Your country may impose import duties and / or taxes on the parts that are being delivered to you. These custom charges are NOT included in our prices and customers are advised to check with their local Customs Office to confirm any possible import duties / taxes before placing their order. If an export order is returned to us, due to unpaid taxes and import duties, re-stocking fees and the initial postage to send out the item will be deducted when refunding the item. If however the order is not returned and held at customs the customer will be responsible for any penalties or disposition fees.
Prices quoted for International deliveries apply to the majority of areas that the Carriers deliver to on a regular basis. If however your address falls in a ‘not so common’ area the Carriers will advise a ‘remote area surcharge’ that will need to be paid by the customer in order to have the parcel delivered.
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or Parcelforce deliveries customers are advised to wait 7 days before submitting their claim.
Please note that if you have not received your order sent by Royal Mail in the expected time frame, we have to wait three working weeks before a lost in post claim form can be put through – however this is a very rare occurrence and something we do not see happen often. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries
Such as late or damaged deliveries
Channel Islands | All GY & JE Postcodes
Isle Of Man | All IM Postcodes
Scilly Islands | Postcodes TR21-TR25
Scottish Highlands | All HS, IV, KW, KA, PA, PH & ZE Postcodes
Aberdeenshire | All AB Postcodes
Northern Ireland | All BT Postcodes
Once you have purchased the item the quickest way is to pay online via Paypal.
We do ask that all payments are made with 48 hours.
Please return parts in their original packaging to:
KMS International Ltd
191-194 Bradford Street
Birmingham B12 0JD
The following information must be provided to avoid delays in refunds:
Copy of the invoice
EBay user name
Reason for return
Contact phone number
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
We are fully compliant with the Distance Selling regulations.
191-194 Bradford Street
Technical Support: 0044 (0)121 753 6466 (FREE Parts fitment advice)
Customer Service: 0044 (0)121 753 6499 (Anything else)
When things go wrong, give us chance to put it right for you, ring our Customer Services.