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VERY IMPORTANT INFORMATION…
PLEASE READ CAREFULLY:
Your feedback is greatly appreciated! We are more than happy to leave our customers feedback for each transaction. If you feel as though you have not had an excellent experience with us, please contact us via eBay Messages prior to leaving negative feedback.We are more than happy to work with you to the best of our abilities to resolve any and all issue that you may have had with our transaction.
We have a 30-day 100% money-back guaranty on all items. If you need to return an item, please contact us via eBay Messages within 30 days and we guaranty that we will take care of the issue in a timely manner. Returns must be received in the same condition as they were sent in. As per eBay policy, we will issue a refund upon receipt and processing of the returned item. Please allow at least one business day (Monday through Friday) for your return to be precessed.
We ship 5 days a week (Monday through Friday). We will always ship the fastest and most economical way possible in order to get your item(s) to you as quickly as possible.We use USPS First-Class Mail and USPS Priority Mail for most items., and we will generally use UPS Ground/Fedex Ground service for larger items. All standard service shipping is free to the 50 United States although Alaska, Hawaii and US Territories MAY require additional shipping fees. You will be contacted via eBay Messages in the rare occurrence that additional handling charges are necessary.
PLEASE SEE NEXT DAY AIR INFORMATION BELOW!!!
NEXT DAY AIR/ EXPRESS SHIPPING DOMESTIC
Next Day Air shipping can be arranged.
If you wish to have an item shipped via Next Day Air you must contact us via eBay Messages NO LATER THAN 1:00pm (Pacific Time).
There are two ways that we can handle Next Day Air shipments. We can either use your shipping account to charge you for the Next Day Air shipping fees (Via UPS/Fedex ) or we can invoice you for these charges. Also, please keep in mind that if you are geographically near our location, we will do our best to make sure that you are not paying unnecessary fees for express shipping.
1) If you want to use your account for Next Day Air shipping charges, you will need to provide your account number via eBay Messages as well as the shipping method that you would like to use. This option can be done as late as 2:30pm (Pacific Time).
2) If you would like to be invoiced for the charges, purchase the item as usual,but do not complete checkout. Click on the “Request Payment Total” on the checkout page.
You will then need to send a message via eBay Messages to tell us what shipping method you would like to use. We will ship via UPS Next Day Air, Next Day Air Saver or 2nd Day Air.
IMPORTANT: In either case, ALL arrangements and payments for Next Day Air shipments must be made NO LATER THAN 2:30pm (Pacific Time). If arrangements are not completed by the deadline there will be a 24hour delay in shipment of the Next Day Air.
Free shipping is ONLY available to the 50 United States.
Alaska, Hawaii and US Territories MAY require additional shipping fees.
If you want to have an item sent international you will be responsible for all shipping charges as well as any duties and taxes. We are not able to guaranty time-frames on international shipments as they vary depending upon your country’s import procedures. We normally ship via USPS Priority Mail International. Arrangements can be made to use USPS Express Mail International, UPS Worldwide, and Fedex International services as well. Please contact us to find out more.
EXPRESS INTERNATIONAL SHIPPING
We are not able to give specific time frames for delivery of international express shipments. Understand that we will not be responsible for your country’s duties and taxes and will not ship your item until arrangements are made. Please contact us via eBay Messages if there are any questions about express shipping for international orders.
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